This Privacy Policy explains how 1ph collects, uses, stores, shares, and protects your personal data when you use the 1ph online casino and sports betting platform. It is written to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and PAGCOR player data requirements. Please read it carefully alongside the 1ph Terms & Conditions.
Your Data Rights Under Philippine Law
These cards summarise the most important aspects of our data practices. They do not replace the full policy below — please read all sections.
1ph processes personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012. We are registered with the National Privacy Commission (NPC) and maintain a designated Data Protection Officer (DPO) responsible for all privacy compliance matters.
All personal data held by 1ph is stored in encrypted databases with access controls restricted to authorised personnel only. Passwords are hashed and are never stored in plain text. Data transmissions between your device and the 1ph platform use TLS 1.3 encryption throughout.
As a Filipino player on 1ph, you have the right to access a copy of your personal data, request corrections, request deletion, object to processing, and request data portability — all as provided by the Data Privacy Act. These rights can be exercised by contacting our Data Protection Officer directly.
1ph is required by PAGCOR regulations and Philippine anti-money laundering law to share certain player data with regulatory and law enforcement authorities when lawfully required. We will never share your data with advertisers or sell it to third parties for commercial purposes.
1ph follows a data minimisation principle. We collect only the personal information that is strictly necessary to operate your account, verify your identity, process your transactions, and comply with our legal obligations. We do not request excessive data or retain it longer than necessary.
1ph's data handling practices are designed specifically for Filipino players. GCash, Maya, and bank account data is handled with local banking security standards. Where data must be transferred to third-party game providers outside the Philippines, appropriate data transfer safeguards are in place.
This Privacy Policy ("Policy") is issued by 1ph ("1ph", "we", "us", "our"), the operator of the online gaming and sports betting platform accessible at 1ph.bio. It describes how we collect, use, store, disclose, and protect personal information that we receive from users ("you", "Player") of the 1ph platform and website.
1ph is committed to protecting the privacy of all players, particularly Filipino users whose personal data is processed in connection with their 1ph accounts. We process personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).
This Policy should be read alongside the 1ph Terms & Conditions and the Responsible Gaming Policy, both of which are incorporated by reference and govern your overall relationship with the 1ph platform.
Your Consent: By registering a 1ph account and continuing to use the Platform, you acknowledge that you have read this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. You may withdraw certain consents at any time by contacting our Data Protection Officer.
For the purposes of the Data Privacy Act of 2012, 1ph is the personal information controller in respect of personal data collected through the 1ph Platform. 1ph determines the purposes and means of processing your personal data and is responsible for its lawful, fair, and transparent handling.
1ph has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with data protection obligations, handling data subject requests, and acting as the point of contact for the National Privacy Commission. Contact details for the DPO are set out in Section 16 of this Policy.
1ph collects personal data in the following categories. We collect only the minimum data necessary for the stated purposes.
We do not collect sensitive personal information as defined under the Data Privacy Act (such as health information, political opinions, or religious beliefs) unless explicitly required for a specific regulatory purpose and with your informed consent.
In certain circumstances, 1ph may receive personal data about you from third parties, including identity verification service providers, payment processors, game providers, and fraud prevention services. Data received from third parties is handled in accordance with this Policy.
| Data Category | Examples | Required? |
|---|---|---|
| Account Data | Name, mobile number, DOB | Mandatory |
| KYC / Identity | Gov't ID, proof of address | Mandatory (pre-withdrawal) |
| Financial Data | Transaction records, payment refs | Mandatory |
| Gaming Activity | Bet history, session records | Automatic (platform operation) |
| Technical Data | IP address, device info | Automatic (security) |
| Email Address | For communications | Optional |
| Marketing Preferences | Opt-in/opt-out records | Your choice |
1ph uses personal data collected from players for the following purposes:
1ph processes your personal data on one or more of the following legal bases, as applicable:
Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time by contacting our Data Protection Officer or adjusting your account communication preferences. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
1ph does not sell your personal data to third parties. We share your data only in the following limited circumstances and only to the extent necessary for the stated purpose.
To process your deposits and withdrawals, 1ph shares necessary transaction data with licensed payment service providers including GCash (G-Xchange Inc.), Maya (PayMaya Philippines Inc.), and banking partners including BPI, BDO, and Metrobank. These providers are subject to their own privacy policies and Philippine BSP data security regulations.
To deliver live casino games, slots, and other gaming content, 1ph shares session and account reference data with licensed game studios. Game providers receive only the data necessary to deliver the game session and record outcomes. They are contractually bound to use this data solely for game delivery purposes.
1ph is legally required to disclose player data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine regulatory and law enforcement bodies when required by law, regulation, court order, or lawful authority request.
1ph uses third-party KYC and identity verification service providers to assist in confirming player identity and preventing fraud. These providers process identity documents and verification data under strict contractual data processing agreements.
1ph may share limited personal data with legal advisors, auditors, and accountants where strictly necessary for the provision of professional services to 1ph, subject to confidentiality obligations.
No Third-Party Marketing: 1ph will never share, sell, rent, or license your personal data to advertisers, data brokers, or third parties for their own commercial or marketing purposes. Any data shared with third parties is limited to operational necessity and governed by contractual data protection obligations.
The 1ph Platform uses cookies and similar tracking technologies to operate core platform functions, maintain your login session, and analyse platform performance. Cookies are small text files placed on your device by your browser when you visit the 1ph website.
You can manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling essential cookies will prevent you from logging in to your 1ph account and using the Platform. A cookie consent banner on first visit allows you to accept or decline non-essential cookie categories.
1ph retains personal data for as long as necessary to fulfil the purposes described in this Policy and to comply with applicable legal and regulatory obligations. The following retention periods apply as a general guide:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years | Legal/Regulatory |
| KYC / Identity documents | Duration of account + 5 years | AMLA / PAGCOR |
| Financial transaction records | 10 years post-transaction | AMLA obligation |
| Game session history | 5 years | Regulatory / Dispute |
| Support communications | 3 years | Dispute resolution |
| Marketing preferences | Until withdrawn + 1 year | Consent management |
| Technical / device logs | 12 months | Security monitoring |
After the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where data must be retained for a longer period due to ongoing legal proceedings, regulatory investigation, or dispute resolution, retention will continue until those matters are resolved.
1ph implements appropriate technical and organisational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include:
Data Breach Notification: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 1ph will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, as required by the Data Privacy Act and NPC regulations.
Some of the third-party game studios, technology providers, and platform infrastructure providers used by 1ph may be located outside the Philippines. Where personal data is transferred outside the Philippines, 1ph ensures that appropriate safeguards are in place in accordance with the Data Privacy Act's requirements for cross-border data transfers.
These safeguards may include contractual clauses binding the recipient to data protection standards equivalent to those required under Philippine law, or transfers to jurisdictions that the National Privacy Commission has recognised as providing an adequate level of data protection.
1ph does not transfer personal data to countries or organisations that do not provide adequate data protection standards without implementing appropriate contractual and technical safeguards.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 1ph. To exercise any of these rights, contact our Data Protection Officer using the details in Section 16.
1ph will respond to data subject requests within 30 calendar days of receipt. Where requests are complex or numerous, this period may be extended by a further 60 days with notice provided to you. 1ph will not charge a fee for processing data subject requests unless they are manifestly unfounded or repetitive.
The 1ph Platform is strictly for persons aged 21 years or older. 1ph does not knowingly collect personal data from minors. If we become aware that personal data has been collected from a person under the age of 21 without appropriate authorisation, we will take immediate steps to delete that data and close the associated account.
If you believe that a minor has provided personal information to 1ph, please contact our Data Protection Officer immediately with details, so that appropriate action can be taken promptly.
With your consent, 1ph may send you promotional offers, bonus notifications, game announcements, and other marketing communications via SMS to your registered mobile number. We will only send marketing communications where you have affirmatively opted in to receive them during registration or through your account communication preferences.
You may opt out of marketing communications at any time by:
Opting out of marketing communications does not affect the delivery of transactional messages (such as deposit confirmations, withdrawal notifications, and security alerts), which are sent as part of your account service and cannot be opted out of while your account is active.
If you have a concern about how 1ph has handled your personal data, please first raise it with our Data Protection Officer using the contact details in Section 16. We will acknowledge your complaint within 5 business days and provide a substantive response within 30 calendar days.
If you are not satisfied with our response, or if you believe that 1ph is processing your personal data in breach of the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC):
1ph reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform features. Material changes will be communicated to registered players via SMS notification to the mobile number on file or via a prominent notice on the 1ph Platform, at least 7 days before the changes take effect.
The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. Your continued use of the 1ph Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not accept the revised Policy, you must stop using the Platform and request account closure.
For all data privacy inquiries, data subject access requests, consent withdrawals, or complaints regarding 1ph's handling of your personal data, please contact the designated Data Protection Officer:
Your personal data is protected under the Philippine Data Privacy Act, handled with 256-bit encryption, and never sold to third parties. Join over 800,000 Filipino players who trust 1ph with their gaming experience. Must be 21 or older to register.
Must be 21 years or older. PAGCOR-aligned. Data protected under RA 10173. Play responsibly.